Returns & Exchanges Policy
At Spazzy Tees, we want you to love what you wear (or decorate with)! If something isn’t right, we’re here to help. Please review our return and exchange guidelines below.
🛍️ Return Eligibility
We accept returns for:
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Items that are defective or damaged
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Incorrect items received
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Items that are unworn, unwashed, and in original condition
We do not accept returns for:
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Buyer’s remorse or change of mind
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Incorrect sizes ordered (please consult our size guide before purchase)
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Customized or personalized products (unless defective)
📅 Return Window
You must request a return within 14 days of receiving your order.
Items must be returned within 30 days of delivery.
🔄 Exchanges
We offer exchanges for:
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Wrong size shipped (error on our end)
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Defective or misprinted products
Please email us first at support@spazzytees.com with your order number and reason for exchange.
🚚 How to Start a Return
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Email us at support@spazzytees.com with:
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Your order number
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A description of the issue
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Photos of the product (if damaged or defective)
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If approved, we’ll send return instructions and the return shipping address.
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Once your return is received and inspected, we’ll issue a refund or send out your exchange.
💵 Refunds
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Approved refunds are issued to your original payment method.
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Refunds may take 5–10 business days to appear, depending on your bank.
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Shipping fees are non-refundable unless the return is due to our error.
📦 Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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We recommend using a trackable shipping service—we are not responsible for lost return shipments.
❗ Final Sale Items
Certain items are non-returnable, including:
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Gift cards
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Personalized or custom designs
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Clearance or final sale products (clearly marked)
💬 Questions?
We’re always here to help! Reach out to us at support@spazzytees.com with any questions or concerns.